7ab77 Privacy
Policy

This Privacy Policy ("Policy") describes how 7ab77 ("the Platform", "we", "us", "our") collects, uses, stores, discloses, and protects the personal data of individuals ("Player", "you", "your") who access or use the services available at 7ab77.club and its associated mobile interfaces. This Policy applies to all registered players, guest visitors, and any other individual whose personal data is processed by 7ab77 in connection with the Platform.

By accessing the Platform or creating a 7ab77 account, you confirm that you have read this Policy in full and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must cease using the Platform immediately.

1. Data We Collect

1.1 Registration Data

When you create a 7ab77 account, we collect the personal information you provide during the registration process. This includes:

• Full legal name as it appears on your government-issued identification
• Date of birth (to verify that you are 18 years of age or older)
• Email address (used for account communications and notifications)
• Mobile phone number (used for account security and payment method linking)
• Residential address in Bangladesh, including district and division
• Preferred username and a securely hashed version of your chosen password

1.2 Identity Verification Data (KYC)

In accordance with our anti-money laundering obligations, 7ab77 may request additional identity verification documents at registration or prior to processing withdrawals. These documents may include:

• National Identity Card (NID) issued by the Bangladesh Election Commission
• Valid passport (biographical page)
• Driving licence issued by the Bangladesh Road Transport Authority
• Proof of address (utility bill, bank statement, or mobile banking statement dated within 90 days)
• Proof of payment method ownership (screenshot or confirmation from bKash, Nagad, Rocket, or Upay showing your registered mobile number)

1.3 Transaction Data

For every deposit and withdrawal processed on your 7ab77 account, we record the transaction amount in BDT, the payment method used (bKash, Nagad, Rocket, Upay, Visa, or Mastercard), the transaction timestamp in Bangladesh Standard Time (BST, UTC+6), and the transaction reference number assigned by your payment provider. We do not store full card numbers or mobile banking PINs on our servers.

1.4 Gameplay and Betting Data

7ab77 automatically records all gameplay sessions on your account, including game titles played, bet amounts, win and loss outcomes, session duration, and sports betting selections (including cricket BPL and T20 markets, football, kabaddi, and other available sports). This data is used to calculate account balances accurately, to detect patterns of problem gambling, and to comply with fair play monitoring requirements.

1.5 Technical and Device Data

When you access 7ab77, our servers automatically collect certain technical information about your device and connection, including:

• IP address and approximate geolocation (country and city level)
• Device type, operating system, and browser version
• Session start and end timestamps
• Pages visited within the Platform and navigation path
• Referring URL (the page from which you arrived at 7ab77.club)

This technical data is collected primarily for security monitoring, fraud prevention, and anonymised analytics to improve the Platform. It is not used to individually profile or target players for advertising purposes.

1.6 Customer Support Communications

When you contact 7ab77 support via live chat or email, we retain a record of the communication, including the date, channel, subject matter, and any attachments you submit. These records allow us to maintain continuity of support across sessions and to investigate any disputes or complaints you raise.

2. How We Use Your Data

7ab77 processes your personal data only for specific, legitimate purposes. The table below summarises the primary purposes for which your data is used and the legal basis for each processing activity.

7ab77 will never use your personal data for purposes that are incompatible with those listed above without obtaining your prior explicit consent. We do not engage in automated decision-making or profiling that produces significant legal effects on players without human oversight.

3. Data Sharing & Third Parties

3.1 Service Providers

To operate the 7ab77 platform, we share limited categories of personal data with trusted third-party service providers who process data on our behalf under strict contractual data processing agreements. These providers include:

• Payment processors: bKash, Nagad, Rocket, Upay, and card processing gateways receive transaction data necessary to execute and reconcile your deposits and withdrawals.
• Identity verification providers: KYC document data may be passed to a vetted identity verification partner to authenticate your identity. These partners are bound by confidentiality obligations and may not use your data for their own purposes.
• Game software providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other integrated providers receive a pseudonymous player identifier and gameplay session data to render their games. They do not receive your full name, contact details, or financial information.
• Cloud infrastructure and hosting providers: 7ab77 uses enterprise-grade cloud infrastructure to host the Platform. Server-side data at rest is encrypted and access is restricted to authorised personnel only.

3.2 Legal Disclosures

7ab77 may disclose your personal data to law enforcement agencies, government bodies, or courts where we are legally compelled to do so by a valid court order, judicial warrant, regulatory direction, or equivalent legal instrument. In such cases, we will disclose only the minimum data required to satisfy the legal demand and will notify you of the disclosure to the extent permitted by law.

3.3 No Data Sales

7ab77 does not sell, rent, lease, or otherwise commercially transfer your personal data to any third party for that party's own marketing or commercial purposes. This commitment applies regardless of any commercial arrangement 7ab77 may have with business partners.

4. Cookies & Tracking Technologies

4.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. 7ab77 uses cookies and similar technologies (such as local storage and session tokens) to maintain your login session, remember your preferences, and collect anonymised data about how players navigate the Platform.

4.2 Types of Cookies Used by 7ab77

• Strictly Necessary Cookies: These are essential for the Platform to function. They maintain your authenticated session after login and prevent cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality.
• Analytics Cookies: 7ab77 uses anonymised, first-party analytics to understand how players use the Platform — which pages are most visited, where players encounter errors, and how navigation flows are performing. No personally identifiable information is included in these analytics reports.
• Preference Cookies: These store your stated preferences, such as your chosen language setting, so that the Platform remembers them on your next visit.

4.3 No Advertising or Cross-Site Tracking

7ab77 does not use advertising networks, social media pixels, remarketing tags, or any cross-site tracking technology. We do not track your browsing activity on websites other than 7ab77.club, and we do not share cookie data with advertising platforms.

5. Data Security & Retention

5.1 Security Measures

7ab77 implements a layered approach to data security, combining technical and organisational controls to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your browser or mobile device and our servers
• AES-256 encryption for sensitive data stored at rest, including KYC documents and payment reference data
• Bcrypt hashing for all player passwords — plain-text passwords are never stored
• Role-based access controls ensuring that 7ab77 staff access personal data only on a strict need-to-know basis
• Continuous intrusion detection monitoring and automated alerts for anomalous access patterns
• Regular internal security reviews and vulnerability assessments

5.2 Data Retention Periods

7ab77 retains your personal data for as long as your account remains active and for a defined period after closure, in line with our legal obligations. The following retention schedule applies:

• Account and registration data: Retained for the life of your account, plus 5 years after closure (anti-money laundering obligation).
• Transaction records: Retained for 5 years from the date of the transaction.
• KYC documents: Retained for 5 years after account closure or the last transaction, whichever is later.
• Customer support records: Retained for 3 years from the date of the last communication in each support thread.
• Technical/device log data: Retained for 12 months on a rolling basis, after which older logs are permanently deleted.

Once a retention period expires and there is no overriding legal reason to retain the data further, 7ab77 will securely erase or anonymise the relevant records from its active systems.

6. Your Privacy Rights

As a player on the 7ab77 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, submit a written request to [email protected] with the subject line "Privacy Request" and your registered account username. We will respond within 30 calendar days.

• Right of Access: You may request a copy of all personal data 7ab77 holds about you, along with information about how it is processed.
• Right to Rectification: If any of your personal data held by 7ab77 is inaccurate or incomplete, you may request that it be corrected. Certain data (such as your registered name) may require supporting documentation before it can be amended.
• Right to Erasure: You may request deletion of your personal data. This right is subject to our legal retention obligations — we cannot erase data we are legally required to keep, but we will erase all data for which no retention obligation exists.
• Right to Restrict Processing: You may request that 7ab77 limit how it uses your data in certain circumstances, for example while a dispute is under investigation.
• Right to Data Portability: You may request that 7ab77 provide your personal data in a structured, machine-readable format (such as JSON or CSV) so that you can transfer it to another service if you wish.
• Right to Withdraw Consent: Where 7ab77 processes your data on the basis of your consent (such as for promotional communications), you may withdraw that consent at any time by emailing support or adjusting your account notification settings. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

7. Protection of Minors

7ab77 is an adults-only platform. Access to all services is strictly limited to persons who are 18 years of age or older. We do not knowingly collect or process personal data from individuals under the age of 18. During registration, players are required to confirm their date of birth, and 7ab77 reserves the right to request documentary proof of age at any time.

If 7ab77 becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data, close the associated account, and reverse any transactions processed during the period of underage access, subject to applicable legal requirements.

If you are a parent or guardian and believe that a minor under your care has created a 7ab77 account, please contact us immediately at [email protected] with the account username and supporting details. We will investigate and act on all such reports as a matter of priority.

8. Policy Updates & Contact

8.1 Updates to This Policy

7ab77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When we make material changes to this Policy, we will notify registered players by email to the address on file and update the "Last updated" date at the top of this document. The most current version of this Policy is always available at 7ab77.club/privacy-policy. Continued use of the Platform following notification of a material change constitutes your acceptance of the updated Policy.

8.2 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7ab77 handles your personal data, please contact our Privacy team using the details below. We are committed to resolving all privacy-related enquiries promptly and transparently.

• Email: [email protected] (subject line: "Privacy Enquiry")
• Platform: 7ab77.club
• Response time: Within 5 business days for general enquiries; within 30 calendar days for formal rights requests.